Faqs

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What is Savax Ltd?

Savax Ltd is a UK-based company offering global real estate investment opportunities. Our platform connects investors with high-quality real estate projects and helps you manage your investments with ease.

Who can invest through Savax Ltd?

You can invest through Savax Ltd if you are at least 18 years old and a resident of a country where real estate investments through our platform are legally allowed. By using our site, you confirm that you meet the criteria of either a High Net Worth Individual or a Self-Certified Sophisticated Investor.

Is my investment safe with Savax Ltd?

Investing in real estate carries risks, and there are no guarantees of returns. The value of your investment may fluctuate based on factors like market conditions and property performance. It’s important to read our Risk Warning and related policies before investing. Remember, you invest at your own risk.

How do I invest through Savax Ltd?

To invest, you need to create an account on our platform, review available investment opportunities, and choose the project that suits your preferences. Once you confirm your investment, it will remain locked for the agreed period (typically 12-18 months).

Can I withdraw my investment early?

Once you make an investment, it cannot be cancelled or withdrawn before the end of the investment term, unless explicitly agreed otherwise. You can refer to our Refunds and Withdrawal Terms for more information.

What are the fees associated with my investment?

Certain services on our platform may incur fees. The details of these fees will be provided at the time of your transaction. Please review the applicable fees before confirming your investment.

What happens if I want to cancel my investment?

Unfortunately, once you invest, you cannot cancel or withdraw the invested capital before the end of the investment period (12 months, 18 months, etc.), unless explicitly stated in your investment agreement. You can refer to our Refunds and Withdrawal Terms for specific details.

Do you accept cryptocurrency as payment?

Yes, we accept cryptocurrency payments where applicable. If you choose to pay with cryptocurrency, any associated fees and exchange rates will be disclosed during the payment process.

Is my personal data safe with Savax Ltd?

Yes, we take your privacy seriously. We follow strict data protection standards to ensure your personal information is secure. For more details, please read our Privacy Policy.

Can I earn rewards by referring others to Savax Ltd?

Yes! You can participate in our referral program and earn rewards when someone you refer makes an investment. Please check our Referral Program Terms for more details on how it works.

Can I access Savax Ltd from anywhere in the world?

Yes, Savax Ltd operates globally. However, certain countries are restricted due to international sanctions or legal restrictions. For a list of restricted countries, please check our Terms for International Investors.

What are your restrictions on international investors?

While Savax Ltd is available to investors worldwide, we do not accept investments from individuals or entities in certain countries subject to international sanctions or other restrictions. Please refer to our Terms for International Investors for a full list of restricted countries.

What should I do if I encounter any issues with my account?

If you encounter any issues with your account or have concerns, please reach out to our support team immediately. You can contact us via email or our support portal, and we’ll assist you in resolving the issue as quickly as possible.

How do I protect my account information?

You are responsible for maintaining the security of your account. Make sure to keep your login credentials private and change your password regularly. If you believe your account has been compromised, please contact us immediately.

How do I know if my investment was successful?

Once you’ve made an investment, you will receive a confirmation email with details of your transaction. You can also check your account dashboard for updates on the status of your investment.

What should I do if I want to make changes to my account details?

If you need to update your personal information or investment details, simply log into your account and make the necessary changes. If you need assistance, feel free to reach out to our support team.

What is a Force Majeure event and how does it affect my investment?

A Force Majeure event is an unforeseeable circumstance like natural disasters, wars, or regulatory changes that could impact your investment. In such cases, Savax Ltd will not be held responsible for any delays or losses. Please refer to our Terms and Conditions for more details.

What if I don't understand the risks of investing?

Before making an investment, it is crucial to fully understand the risks involved. We strongly advise you to seek independent financial advice to ensure you're making an informed decision. Savax Ltd does not offer personalized investment advice.

Do you have a mobile app?

Currently, our platform is accessible through any web browser, and we do not offer a dedicated mobile app. However, our website is mobile-friendly and can be easily accessed from smartphones and tablets.

Where can I find more details about the investment projects?

Detailed information about each investment project is available on the Savax Ltd platform. You can review the project details, expected returns, risks, and other essential information before committing to any investment.